Surely, collecting outstanding debts is not your main occupation. Dunning runs can cost a lot of time, energy, nerves and ultimately money. What’s more, when it comes to open invoices, dialogs are often very unpleasant and put a strain on customer relations. Nevertheless, a solid, tight dunning process is of immense importance as a precursor to professional debt collection, as it leads to the settlement of a high percentage of your outstanding debts.
For example, there are debtors who would like to meet the demands but have not paid through no fault of their own or due to an oversight. In such cases, going straight to the lawyer or to court is often not the ideal decision. Fortunately, it doesn’t have to come to that – the solution: out-of-court debt collection.
With our many years of experience in debt collection and the great commitment of our receivables managers, we have a range of methods at our disposal with which we can support you effectively even without going to court.
Our recipe for success: an individual approach – depending on the type of debt, the amount of the debt and the creditworthiness of the debtor – close cooperation with renowned credit agencies in case of need and, of course, our friendly and professional communication with your customer. We try to grasp the interrelationships and work in a well-versed, fast and service-oriented manner. Your customers are as important to us as they are to you. As a result, in most cases we succeed not only in achieving a high realization rate, but often even in easing the strained situation between creditor and debtor. So that you can continue to work together successfully and in partnership in the future.
In out-of-court debt collection, you instruct us to pursue your claim and we contact your debtor.
We realize the claim for you on the basis of the collection order given to us.
The following basic options for action are available:
If necessary, these activities are accompanied by obtaining creditworthiness information and – if necessary – researching addresses at service providers and residents’ registration offices.
Should it not be possible to collect the outstanding debts out of court, we can fall back on a large number of competent lawyers. We are also happy to instruct the lawyer of your choice to take legal action.
The Eurincasso service packages are modularly structured in order to offer you the exact services that fit your requirements, depending on the amount of the claim: