It is often assumed that debt collection only makes sense or is possible above a certain amount. We are of the opinion that only with very small amounts the collection activity does not make sense. Many debtors rely on the fact that no collection is carried out for these smallest claims. We want to counteract this with an efficient process organization and also successfully follow up on such receivables.

In Austria, debt collection may only be carried out with a corresponding business license.

Yes, that is possible. It even happens very often that we make installment payment agreements with debtors. The payments are made to us by the debtor and we monitor the regular and agreed inflow. Each receipt of payment is immediately accounted to the creditor.

The term “debt collection” refers to a service that involves the commercial collection of receivables that have fallen due. Thus, debt collection is a subarea of overall accounts receivable management. Many companies commission specialized collection companies to collect their outstanding receivables.

Collection is the technical term for the professional handling of a debt that is due but has not been properly settled. The prerequisite is that a service has been provided in full but not paid for, and that a contract or invoice exists for the service provided. In such cases, companies initially respond with the usual dunning process, which is followed by the debt collection procedure. The aim is to realize the receipt of payment for the open invoice.

A debt collection company like Eurincasso GmbH is a professional financial service provider and your partner for dynamic, modern receivables management. Together with you, we analyze your organizational and commercial requirements, stand by you in an advisory capacity throughout the duration of one or many receivables issues, and define all important processes together with you.
Your receivables are in good hands with us: While you concentrate on your core business, we take care of the realization of your open items professionally, emphatically and with tact.

The amount of collection costs is regulated by law. This is intended to prevent disproportionately high expenses being incurred by the debtor and the client. All costs for a collection procedure are charged to the debtor as default damages and are therefore free of charge for the client, i.e. the invoice holder. Only if the debtor is not or not fully able to meet his payment obligation, the client himself has to pay these costs to the collection agency.

There are many reasons why debtors do not pay their debts. If the debtor does not pay the justified claim, he is simply acting illegally. As the creditor, you bear the consequences. And it is not just your annoyance at the behavior of your supposedly good customer that is at the forefront here: Rather, unpaid invoices jeopardize the profitability of your company. Your liquidity suffers as a result of the debtor’s behavior. And in the worst case, you yourself are then no longer able to meet your financial obligations on time.
You have asked and reminded your customer to meet his financial obligations several times without success. Now you need help and support.

In principle, any debt can be processed and collected by a collection agency. It doesn’t matter whether it’s trade receivables, rent arrears or unpaid electricity bills. The prerequisite, however, is that there is a legal basis for the claim. Another prerequisite is that the debt is overdue. This means that you must have given the debtor either on the invoice or on your reminders a payment deadline that has not been met.

Your customer or contractual partner becomes a debtor if he fails to meet his obligation to pay on time. However, as a creditor, you often still want to retain the debtor as a customer.
Therefore, our priority is to reach an amicable, fair agreement with your debtor. In addition to maintaining or strengthening the customer relationship, securing the revenues of our clients is always our top priority! A customer relationship is therefore not necessarily weakened by the assignment of Eurincasso – on the contrary.

A debt collection procedure is usually used when a debtor does not respond to an outstanding debt despite payment reminders and/or dunning letters and falls into arrears with payment. This is where a debt collection service provider can help.

You can define exactly which steps follow one another in the debt collection process in a discussion with us. Basically, the collection begins with our written contact with the debtor. We again request him to pay by telephone and, if necessary, also offer him installment payment options. The supposed closeness to the debtor is of immense importance! In case of renewed non-payment and after economic consideration, a lawyer can be entrusted with the judicial debt collection. In many cases, however, a debt collection file can already be cleared up in the out-of-court stage.